Returns & Exchanges
At Mary Maxim, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return items within 6 months of the purchase date for a full refund or exchange.
Verify Eligibility
Ensure your items are in their original, sellable condition and within the 180-day return window.
Complete Return Form
Fill out the return form included with your original packing slip, indicating whether you prefer a refund or an exchange.
Package Your Items
Securely pack the products and the completed form in a shipping box, ensuring all original labels are intact.
Ship to Mary Maxim
Send your package to our returns department using your preferred carrier; we recommend using a trackable shipping method for your protection.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing